Cookie Policy

Effective Date: June 2026

This Cookie Policy explains how E-Service (Europe) Ltd, trading as E-Service, e-service.co.uk and e-service.parts (“E-Service”, “we”, “our” or “us”), uses cookies and similar technologies on our websites.

This policy should be read alongside our Privacy Policy.

1. What Are Cookies?

Cookies are small text files stored on your computer, tablet, mobile phone or other device when you visit a website.

Cookies help websites function correctly, improve user experience, remember preferences and provide information about how visitors use a website.

Cookies may be set by E-Service or by trusted third-party service providers.

2. How We Use Cookies

We use cookies to:

• Ensure our websites function correctly.

• Maintain website security.

• Remember user preferences.

• Enable shopping cart functionality.

• Enable customer login functionality.

• Improve website performance.

• Analyse website traffic and visitor behaviour.

• Measure the effectiveness of marketing campaigns.

• Personalise website content where appropriate.

3. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are required for the operation of our websites and cannot normally be disabled.

They may include cookies used for:

• Shopping basket functionality.

• Customer account login.

• Website security.

• Fraud prevention.

• Session management.

• Load balancing.

Without these cookies, certain website features may not function correctly.

Because these cookies are essential to website operation, they do not require consent.

Functional Cookies

These cookies allow our websites to remember choices you make, including:

• Language preferences.

• Account preferences.

• Login information.

• User settings.

These cookies improve your experience when using our websites.

Analytics Cookies

Analytics cookies help us understand how visitors interact with our websites.

They may collect information such as:

• Pages viewed.

• Time spent on pages.

• Navigation paths.

• Traffic sources.

• Device types.

• General geographic location.

This information helps us improve our websites and services.

Examples may include:

• Google Analytics

• Microsoft Clarity

• Other website analytics tools

Analytics cookies are only used where appropriate consent has been provided.

Marketing Cookies

Marketing cookies help us:

• Measure advertising effectiveness.

• Deliver relevant advertisements.

• Track campaign performance.

• Understand visitor engagement.

Examples may include:

• Google Ads

• Meta (Facebook) Pixel

• LinkedIn Insight Tag

• Microsoft Advertising

• Other advertising platforms

Marketing cookies are only used where appropriate consent has been provided.

4. Third-Party Cookies

Some cookies may be placed by third-party services used on our websites.

These may include:

• Payment providers.

• Analytics providers.

• Advertising networks.

• Social media platforms.

• Customer support systems.

• Embedded content providers.

Third-party providers are responsible for their own privacy and cookie practices.

We recommend reviewing their privacy policies where appropriate.

5. WooCommerce Cookies

Our websites use WooCommerce to provide e-commerce functionality.

WooCommerce may use cookies to:

• Remember shopping basket contents.

• Maintain user sessions.

• Process checkouts.

• Store customer preferences.

These cookies are generally considered necessary for the operation of our online stores.

6. Consent

Where required by law, we will request your consent before placing non-essential cookies on your device.

You may:

• Accept all cookies.

• Reject non-essential cookies.

• Manage cookie preferences.

Your preferences can be changed at any time through our cookie management tools where available.

7. Managing Cookies

Most web browsers allow you to:

• View stored cookies.

• Delete cookies.

• Block cookies.

• Restrict cookies.

Please note that disabling certain cookies may affect website functionality.

Information about managing cookies can usually be found within your browser’s help section.

8. Data Collected Through Cookies

Information collected through cookies may include:

• IP address.

• Device information.

• Browser information.

• Website usage information.

• Session information.

• User preferences.

Where cookie data can identify an individual, it will be treated as personal data and handled in accordance with our Privacy Policy.

9. Changes to This Policy

We may update this Cookie Policy from time to time.

The latest version will always be available on our websites.

10. Contact Details

E-Service (Europe) Ltd
Trading as E-Service, e-service.co.uk and e-service.parts

Telephone: +44 (0)1707 280 050
Email: sales@e-service.co.uk

If you have any questions regarding our use of cookies, please contact us using the details above.