🇬🇧 UK's #1 Independent Parts Supplier Since 2004
📦 Free dispatch on orders over £150
🔧 Trade Accounts — Exclusive Pricing
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Est. 2004 — UK & Ireland

The E-Service
Story & Promise

E-Service was formed in 2004 as the UK's first dedicated and totally independent spares, service and after-sales support company, serving the amusement, gaming & vending industries.

Our entire company philosophy is simple: we aim to provide the finest quality service or replacement product — accurately, efficiently, competitively and reliably. That’s the E-Service promise.

20+

Years in business
serving UK operators

9+

Product categories
across all sectors

UK & IE

Full coverage across
the UK and Ireland

#1

UK's largest independent
spares & service provider

Get In Touch

Built on Expertise,
Driven by Relationships

Our primary focus has always been on growing our professional service business to meet the needs of the operator, and this has been made possible by the excellent commercial relationships that we proudly enjoy with component manufacturers worldwide.

As new products are developed, we aim to include and support them — investing in training, spares and service units as necessary, to meet the challenge. E-Service has grown to become the industry’s largest independent spares and service provider, supplying the UK & Ireland.

Our team combines deep technical expertise with genuine commitment to customer outcomes. Whether you need a single replacement part or a full service contract, we bring the same rigour and dedication to every interaction.

The E-Service Promise

We aim to provide the finest quality service or replacement product — accurately, efficiently, competitively and reliably. Every time, without exception.

Mike Clokie

Mike Clokie

Founder & Director

Guided by Mike and his team, E-Service has grown from a bold idea in 2004 into the UK’s largest independent spares and service provider for the amusement, gaming and vending industries. Mike’s hands-on approach and deep industry knowledge remain central to everything E-Service does.

"Our goal has always been straightforward — give operators exactly what they need, when they need it, at a price that makes sense. Everything we've built since 2004 comes back to that."

— Mike Clokie, Founder & Director

Our Journey

Two Decades of Growth

From a bold idea to the UK’s largest independent operator —

here’s how E-Service grew.

2004
Founded — A First for the UK
E-Service is established by Mike Clokie as the UK's first dedicated and totally independent spares, service and after-sales support company for the amusement, gaming and vending sectors. The vision: deliver genuine quality service without manufacturer bias.
2004
2007
Expanding the Parts Catalogue
Building on growing demand, E-Service broadens its parts inventory to cover bill validators, coin mechanisms, hoppers and a wide range of electronic components — forging direct relationships with global manufacturers.
2007
2012
Workshop & On-Site Repair Launch
E-Service formally launches its professional repair division, offering both in-house workshop repairs and flexible on-site service. This marks the start of becoming a true full-service partner for operators across the UK.
2012
2017
Eurocoin Display Partnership
E-Service enters a strategic partnership with Eurocoin Display Systems, adding digital signage, kiosk displays, and touchscreen technologies to the portfolio — extending reach into retail, transport, and self-service environments.
2017
2021
Trade Account Programme Launched
E-Service introduces a formal trade account programme, offering volume pricing, priority support, and dedicated account management to professional operators and businesses across the UK and Ireland.
2021
2024
20 Years — UK's Largest Independent
E-Service celebrates its 20th anniversary, having grown into the UK's largest independent spares and service provider for the sector. With 9+ product categories and coverage across the UK and Ireland, the company continues to expand and evolve.
2024
Get In Touch

Ready to Work
With E-Service?

Whether you need a single spare part, a full repair, or a long-term trade partnership — our team is ready to help. Get in touch or apply for a trade account today.

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